Effective Date: 11 November 2024

Introduction

This Privacy Policy describes how Carbon Footprint Ltd (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or use our website https://carbonoffsetratings.org/ (the “Site”).   

Information We Collect

• Contact Form Data: When you use our contact form, we collect your name, email address, and the content of your message. We collect this information to respond to your inquiries and provide you with support. The legal basis for processing this data is our legitimate interest in providing effective customer service and responding to your requests.

• Cookies: Our Site uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. (See “Cookies” section below for more details.)

Data Retention

We will retain your contact form data for up to 5 years for record-keeping purposes and to improve our services. 

Data Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures may include encryption, access controls, and secure storage.  

Data Subject Rights

You have the following rights regarding your personal data:

• Right of access: You have the right to request access to your personal data that we hold.   
   
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.   
   
• Right to erasure: You have the right to request that we erase your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.   
   
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
   
• Right to object to processing: You have the right to object to the processing of your personal data in certain circumstances, such as when the processing is based on our legitimate interests. 
   

To exercise any of these rights, please contact us at info@carbonfootprint.com.

Third-Party Data Sharing

We may share your personal data with trusted third-party service providers who assist us with website hosting, data analysis, and other essential functions. We have data processing agreements in place with these providers to ensure that your data is protected. We do not share your data with any other third parties.

Cookies

Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.  

• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie Consent

We use a cookie banner to obtain your consent for the use of cookies on our Site. You can choose to accept or decline all cookies, or you can customize your cookie preferences by clicking on the “Cookie Settings” link in the banner.

How to Control Cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated Privacy Policy on the Site.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@carbonfootprint.com.

GDPR Compliance

This Privacy Policy is compliant with the General Data Protection Regulation (GDPR). We ensure that our processing of personal data, including the use of cookies, is conducted in accordance with the GDPR’s principles.